How Grace Works

Your donors deserve personal attention. Grace makes it possible.

Grace is an AI donor relationship agent that unifies your structured donor data and unstructured institutional knowledge - and makes all of it queryable, citable, and actionable. Every day.

See It In Action

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What Grace Is

The relationship context your CRM was never built to hold.

Your best gift officer doesn't just know giving history. They know why Margaret gives, that the Chen family responds to handwritten notes, that a program officer quietly changed roles last spring. That knowledge lives in their head. When they leave, it walks out with them.

Grace captures both kinds of knowledge - structured records and the unstructured relationship intelligence your team builds - and makes it permanently queryable in plain English.

Ask Grace anything. Get answers grounded in your actual records, with every claim traced back to its source. No hallucinations. No replacing your existing tools. No giving up control of your donor data.

How Grace structures your world
Structured data
CRM records · Gift history · Pledge schedules · Event data
+
Relationship memory
Staff notes · Emails · Board minutes · Program stories
Grace - unified and queryable
Indexed · Deduplicated · Cited · Permanent
Ask Grace anything in plain English
Questions · Donor briefs · Outreach drafts · Reports
The gap in your tech stack

The donor knowledge in your team's heads,
now finally in your system.

A key team member moves on. Everything they carried in their head goes with them.

Your CRM can't surface the cultivation that was three months in when your last director moved on.

It can't tell you why Margaret has been quiet for 14 months - or that the conversation David was building toward never got handed off.

Grace is the intelligence layer that makes your existing donor data actually answerable.

How Grace Works

Connect. Ask. Act.

Three steps between your fragmented data and a fully-personalized donor relationship operation.

Connect your sources

CRM, email, events, documents, field comms. Grace reads your world without changing it. No migration, no disruption.

Integrates with: Salesforce, RE NXT, Bloomerang, MailChimp, Google Workspace + more

Ask Grace

Chat with Grace in plain language. Every answer cites its source - CRM record, staff note, program report. No hallucinations, no black boxes.

Includes: Natural language queries, cited answers, donor briefings, segment analysis

Act on insights

Every insight can become an action - personalized email, relationship brief, board report, re-engagement campaign. You review, Grace executes.

Outputs: Email drafts, relationship briefs, handover dossiers, portfolio reports

Accuracy and Security by Design

Fundraising AI is not like retail AI.

Your donor data never leaves your control.

We built Grace specifically because generic AI tools are dangerous for sensitive donor data. Every architectural decision reflects that constraint.

The Secure Gateway

All data flows through Grace's secure gateway before reaching the LLM - stripping sensitive identifiers, enforcing role-based access rules, ensuring the model only sees what it's authorized to see.

Deterministic Accuracy

Answers are retrieved from your knowledge graph, not generated from statistical patterns. Every figure Grace cites traces directly to a source record - the CRM entry, the staff note, the field report.

Audit-Ready

Every query is logged, every answer is traceable. Data residency controls, role-based permissions, and PII redaction at every level - built for nonprofit governance requirements.

Data Residency

Your data never trains shared models and is never accessible to other organizations. Your donor relationships are yours, full stop, forever.

Get Started

Give your donors the attention they deserve.

Start your free 4-week trial - connect your CRM, meet Grace, and see how AI changes how you steward donor relationships.

4-week free trial · No credit card · No commitment